Surestay Plus Hotel By Best Western Shin-Osaka (Osaka, Japan)

Guests said that this hotel was conveniently located at just a short walk from the Minamikata metro, and a stop away from the Shin-Osaka Station, which made it easy to go exploring the city and its environs. They said that they found useful outlets in the vicinity, including convenience stores, a 24-hour supermarket, and a selection of eateries and bars.

Guests reported that, at the price, a stay at this hotel was very affordable. They said that, for what they paid, they received clean rooms with Wi-Fi that functioned well, and that there was free parking. Good insulation also ensured that the rooms were wonderfully quiet.

So far, no recent positive opinion has been expressed by guests about this hotel.

Guests here reported that the hotel was need of renovation, as well as some maintenance, not least for the air-conditioning facilities, which were not up to par. They said that the restaurant in particular was less than cheerful and, to exacerbate things, its meals were rather expensive.

Guests mentioned that they were initially confused about this hotel´s name, as a similarly titled hotel is located nearby. It made locating their accommodation for the first time a little tricky to say the least.

Frustrated guests reported that it was difficult to communicate with the staff here, as their English was limited. They said that not being able to ask for accurate information had resulted in a few mishaps. They added that the team was not particularly warm or approachable, and that they felt uncomfortable coming and going.