Suburban Extended Stay Hotel North - Ashley Phosphate (North Charleston, USA)

Guests loved how the units were well-equipped with some of the comforts of home, which made them glad they had chosen to stay here versus a hotel. For example, guests appreciated the kitchen areas, and liked how cutlery is provided, and thought it was a nice touch that the sink also includes dish soap.

Guests consistently reported that the staff members went out of their way to be accommodating in all ways possible. As a result, guests said the service they received was one of the best things about staying here.

Guests often noted that the rooms were very tidy. Specifically, they rarely found faults related to cleanliness, which helped them view this property as a reliable base to use while traveling.

Guests remarked that it was too easy to hear other occupants, either when those individuals remained in their rooms, or decided to talk loudly in the hallways. This feedback indicates that there's room for improvement in terms of the soundproofing.

Guests said the property is located on a side road, and that it was very hard to locate. The difficulty stemmed from two reasons. Firstly, guests mentioned a lack of signage that indicates when to turn to reach the hotel. Secondly, guests thought the property's location was a little isolated, which meant it was harder for guests to find if they weren't familiar with the area.

Guests complained that they wished hair dryers were standard amenities at this property. Some learned they could have requested hair dryers from the front desk when hotel staff responded to their negative feedback. However, the guest consensus was it would have been easier to not have to ask for hair dryers at all.