Sonesta Hotel Gwinnett Place Atlanta (Duluth, USA)

Many guests have been effusive with praise for Sonesta Gwinnett Place Duluth staff which they term as downright friendly, courteous, and very professional. The staff handles guests with true Southern hospitality going beyond the call of duty to make sure guests are comfortable and happy. Restaurant and bar wait staff provides first-class customer service.

The rooms are airy, spacious, clean, and very well-maintained. Bed and beddings are top quality and very comfy. Housekeeping staff is super-efficient and hardly ever misses a beat when it comes to keeping the rooms spotless. And that extends to common places such as the lobby and pool area.

The hotel is located in a strategic point in Duluth close to nice tourist attractions. The hotel provides an airport shuttle at a fair fee so that guests can visit other far-flung locations and return to the hotel conveniently.

Several guests have reported that the rooms have very thin walls and guests can clearly hear activities in adjacent rooms. Things get more dire if the hotel happens to be hosting a large event such as a wedding party that goes on late into the night. The lobby is particularly loud.

Sonesta Gwinnett Place Duluth is quite popular with guests and holiday makers. Consequently it's rather common for rooms to be overbooked. A few guests have complained of having had to stay in rooms other than the ones they had booked after they found their rooms taken up by other guests.

Although the hotel provides a large on-site parking facility, a few guests have reported that parking goes on rather haphazardly and you can find your car nicked by another car if you are unfortunate.