SLS Hotel A Luxury Collection Hotel Beverly Hills (Beverly Hills, USA)

The modernist designs are chic and elegant, lending a touch of class to your stay. Guests liked the upscale ambiance and the designs by Phillippe Starck including the furniture and quirky paintings.

The staff was described as friendly and helpful, paying attention to details. Previous guests who had to wait for a while were given special perks for their troubles. Guests say the service is outstanding and that the hotel maintains a professional, sophisticated environment.

You can get around Los Angeles using the hotel courtesy car or taxis, making it easy to get to Beverly Hills or Rodeo Drive. Also guests liked that they could walk to key shopping and tourist attractions like the Grove and the Beverly Center.

Guests complained that the hotel was quite dark, including in the lobby. The dim lighting made it challenging to get ready in the morning such as putting on clothes, shaving or putting on makeup, guests said. The hotel rooms had small windows that didn't bring in much sunlight.

Watch out for the parking fees and local parking tax as the sum shocked many people. Several guests complained about how the hotel does not provide complimentary parking for guests. They also said the listed price was very confusing and that the hotel overcharged for parking.

Disappointed guests say that the hotel is designed to be contemporary, but it doesn't have the basics like a dresser or a nightstand. In other words, it's too chic to be practical. They said a hotel charging the amount that SLS does should have the essentials.