Shilo Inn Hotel & Suites Springfield Oregon (Springfield, USA)

Several guests appreciate that the hotel is close to the University, and that it is within walking distance from the mall and some dining establishments. Others like that the hotel is just right off the freeway, making it easily accessible.

Many guests like that the staff is friendly and helpful, even going out of their way to serve them, even when the hotel was understaffed. Others say that the front desk staff are accommodating to requests like early check in or check out and room preference.

Guests say that the rooms are very spacious and are clean with comfortable furnishings. Others like that the beddings and towels that were provided to them were thick and soft.

A handful of guests find that the facilities could use some repairs, like broken bathroom fixtures and flickering lights, while some say that the walls need a fresh coat of paint. Others comment that the hallways and stairs can be cleaned more frequently, as well as public areas like the lobby and the parking lot.

A few guests find that the noise from the hallway and other rooms can be heard through the thin walls. Others say that the roadside traffic can be heard as well and suggest that light sleepers should pack a pair of earplugs.

Some guests note that the complimentary breakfast has a limited menu, with condiments, like ketchup and jelly, which can sometimes be short on supply. Others note that the food can be bland and suggest dining at nearby cafes and restaurants.