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Sheraton Mall of the Emirates Hotel, Dubai (Dubai, United Arab Emirates)

Sheraton Mall of the Emirates Hotel, Dubai (Dubai, United Arab Emirates)

About Sheraton Mall of the Emirates Hotel, Dubai

Attached to the lavish Mall of Emirates, Sheraton Mall of the Emirates Hotel, Dubai is in a dream position for shopping enthusiasts. The adjoining Metro station and central location of the hotel also ensure Dubai's main sights are within easy reach. There is a diverse range of room types available, from the Classic Room to the immense Royal Suite – some with incredible views over the cityscape. Each room has a sofa, flat-screen TV, safe and universal docking station. Sheraton Mall of the Emirates Hotel, Dubai incorporates a fitness centre and spa with steam room, sauna and Jacuzzi. Business guests can hire meeting space and an 80 square-metre board room. There is a free shuttle service to Jumeirah. There are many places to unwind with a drink, snack or full-blown meal within the hotel or the mall. These include the onsite Turkish restaurant, Besh, and the Brunswick Sports Bar. Both Palm Jumeirah and the Dubai World Trade Center are within a 20-minute drive of the hotel.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.0
trivago Rating Index® based on 2244  reviews from:
  • Hotels.com(9.0/10),
  • LocationExcellent  9.2 / 10
  • RoomsExcellent  8.5 / 10
  • ServiceExcellent  8.8 / 10

Positive Reviews

positive:

Hotel amenities are high in quality.

Past guests report that the Sheraton Dubai Mall of the Emirates Hotel houses a number of high quality amenities. The hotel spa and fitness center are said to be very good, whilst the rooftop swimming pools are suitable for families.

positive:

Mall of the Emirates location offers convenience.

Connected directly to the Mall of the Emirates, the hotel is highly convenient for those visitors looking to enjoy a spot of shopping. The mall is also home to an assortment of entertainment and activities, including indoor skiing.

positive:

Hotel staff is approachable and obliging.

From reception staff and bellhops to servers and housekeeping, guests report that the hotel staff is friendly and helpful. Some guests have reported that staff goes above and beyond the call of duty.


Negative Reviews

negative:

Multiple elevator rides needed to reach rooms.

Some guests express their displeasure when it comes to the hotel's elevator set-up. Set across 24 floors, the Sheraton Dubai Mall of the Emirates Hotel sometimes requires guests to change elevators to reach their desired floor, something that can prove frustrating.

negative:

Service can prove slow throughout the hotel.

While many guests enjoy their stay, some guests report that service can be slow at the hotel. Check-in and check-out, room service and general assistance are some of the areas where improvement has been suggested.

negative:

Smell of cigarette smoke can be off-putting.

Some visitors to the Sheraton Dubai Mall of the Emirates Hotel are put off by the smell of smoke. This problem isn't always limited to the smoking part of the hotel, as some guests in non-smoking rooms have also expressed their displeasure.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
  4. In-room accessibility
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Television
  4. Hairdryer
Sports facilities
  1. Pool table
  2. Bike rental
  3. Golf course
  4. Fitness
Food and beverage
  1. Halal food
  2. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Sheikh Zayed Road, al Barsha 1, Mall of the Emirates , Dubai , United Arab Emirates
Telephone: +971(4)377 2000 | Fax: +971(4)377 2001 | 

Frequently Asked Questions about Sheraton Mall of the Emirates Hotel, Dubai

  • Is there a pool area at Sheraton Mall of the Emirates Hotel, Dubai?

    Yes, Sheraton Mall of the Emirates Hotel, Dubai offers 2 pool areas.

  • Are pets allowed at Sheraton Mall of the Emirates Hotel, Dubai?

    No, Sheraton Mall of the Emirates Hotel, Dubai doesn’t allow pets.

  • Is parking available at Sheraton Mall of the Emirates Hotel, Dubai?

    Yes, Sheraton Mall of the Emirates Hotel, Dubai provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Sheraton Mall of the Emirates Hotel, Dubai?

    Check-in at Sheraton Mall of the Emirates Hotel, Dubai is available from: . Check-out time is by .

  • Where is Sheraton Mall of the Emirates Hotel, Dubai located?

    Sheraton Mall of the Emirates Hotel, Dubai is located in Sheikh Zayed Road, al Barsha 1, Mall of the Emirates, , Dubai, United Arab Emirates.