Sheraton Chicago Northbrook Hotel (Northbrook, USA)

Several guests appreciate that the property is a short drive from the city center, and note that the quarter-mile bike tracks at the Ed Rudolph Northbrook Velodrome, and the upscale shopping malls at the Northbrook Court, are easily accessible. Others add that there are two outdoor aquatic centers, a 27-hole golf course, two ice rinks, and a theater, at the famous Northbrook Park District.

Many guests love the Sheraton signature beds with the triple sheeting and premium bedding. Others add that the room has a sleek and modern design, and the oversized desk has an electric pop-up ergonomic chair, and appreciate that there is an iPod docking station.

Several guests mention that the indoor pool is large, and the water is clean, and appreciate that the pool is heated. Others add that the shower rooms are stocked with fresh towels, and note that staff make regular checks to ensure the area is clean.

A handful of guests comment that the microwave and minibar are not complimentary. Others add that these amenities are available at an extra charge, and note that the charges are nominal.

Some guests mention that the common areas and lounge are crowded, and note that it can be a challenge finding space in the restaurant and bar when a convention is being held. Others add that the staff are professional, and assist guests with reservations in a timely manner.

A handful of guests say that the ice machines don't always work.  Others add that the staff is helpful, requests for repairs are handled on an urgent basis, and note that functional ice machines are available on other floors.