Aparthotel Ramada Plaza Marco Polo Beach Resort (Miami Beach, USA)

The outdoor pool at Ramada Plaza Marco Polo Beach Resort is one of the most popular aspects of the hotel. Past guests say it is clean and appealing, and those traveling with children found it to be a particular bonus.

Beach access is another highlight of this hotel - the oceanfront location means guests enjoy convenience in reaching the 400 feet of beach stretching in front of the hotel. Reviewers also mention that the views from rooms with balconies overlooking the ocean are spectacular.

The reviews of staff at this hotel are mixed, though many guests seem to agree that the waiters and valet staff in particular provide outstanding service.

Many past guests expressed their disappointment with the parking available at the hotel. The valet fee is considered too high by most, and some guests also mention that the service was quite slow. A small number of reviewers felt a car was necessary to explore the area, but the hotel do offer a shuttle service to nearby attractions and shopping areas.

While there are many positive reviews of rooms and the state of the hotel in general, several guests found it to be old and in need of an upgrade. These reviewers say the furnishings are in a poor state, and that overall more attention should be paid to either maintaining or updating the establishment.

This hotel receives mixed reviews of service, with some commending staff for their performance and others less than impressed. A number of reviewers say they found staff to be rude and unhelpful.