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Sercotel Hotel Europa (San Sebastián, Spain)

Sercotel Hotel Europa (San Sebastián, Spain)

About Sercotel Hotel Europa

The Sercotel Hotel Europa provides well-appointed rooms to a 3-star standard just a few minutes' walk from La Concha beach in San Sebastian. The early twentieth century building also contains multiple dining options. Classically furnished rooms include antique-style furniture, with flat-screen TVs adding a modern aspect. Certain rooms also add balconies and fireplaces, whilst all have private bathrooms with free toiletries. Tickets and tours can be booked through the 24-hour reception, which also offers luggage storage and a laundry service. Free Wi-Fi is supplied throughout plus parking is offered nearby but incurs a surcharge. A breakfast buffet is offered each morning, plus the in-house restaurant has a lunch and dinner menu of local and seasonal dishes. Buen Pastor Cathedral is just two minutes walk from the Sercotel Hotel Europa, whilst the San Sebastian bus and train station are both within six hundred metres. Aquarium San Sebastian and Anoeta Stadium are around one kilometre away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

7.7
trivago Rating Index based on 2237  reviews from:
  • Hotels.com(8.2/10)
  • LocationExcellent  (8.8 / 10)
  • RoomsOkay  (6.6 / 10)
  • ServiceGood  (7.9 / 10)
  • CleanlinessGood  (7.9 / 10)
  • Value for moneyOkay  (5.8 / 10)

Positive Reviews

positive:

Very close to the beach

The property is located less than two minutes from La Concha beach, a very convenient location for guests looking to enjoy the waterfront. It is also in the heart of San Sebastian, allowing for quick access to multiple shops and restaurants. As a result, guests rate the location of the property very highly.

positive:

Clean throughout

Cleanliness standards are praised by the majority of guests who feel that this property is clean throughout. Checking into a clean room helps to create a more welcoming and relaxing feel to the rooms, something which guests value highly.

positive:

Great customer service

Guests report the customer service to be of a great standard, reporting the staff to be friendly and approachable. This aspect of the hotel is felt to be one of the highlights, with many reviews thanking individual members of staff for their service.


Negative Reviews

negative:

Dated and deteriorating rooms

Rooms of this hotel receive criticism for feeling old and tired with many of the facilities and furnishings said to be in a deteriorating condition. Guests feel that the rooms could benefit greatly from a refurbishment.

negative:

Limited breakfast options

Breakfast is not included in the rates of the hotel but is offered at an additional cost. It is served in the form a buffet and the selection and quality is criticised by multiple reviews. Guests feel that it is overpriced and would not even be adequate as a complimentary breakfast.

negative:

Lack of value for money

Guests suggest that overall this property is not good value for money. Reviews state that the quality and upkeep of the hotel does not correspond with the rates charged, plus the lack of free breakfast and parking adds to that feeling.


All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Lift
  4. Gym
  5. Parking
  6. Terrace
  7. Pets allowed
  8. Conference rooms
  9. Non-smoking rooms
  10. 24-hour reception
  11. Direct beach access
  12. Deck chairs
Room amenities
  1. Ironing board
  2. Openable windows
  3. Television
  4. Central heating
  5. Air conditioning
  6. Pay-TV
  7. Satellite TV
  8. Telephone
  9. Safe
  10. Cable TV
  11. WiFi
  12. Hypoallergenic bedding
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 13:00
  2. Check out: 12:00

Contact

San Martín, 52 , 20007 , San Sebastián , Spain
Telephone: +34 933 63 63 63 | Fax: +34 943 47 17 30 | 

Frequently Asked Questions about Sercotel Hotel Europa

  • Is there a pool area at Sercotel Hotel Europa?

    No, Sercotel Hotel Europa doesn’t offer pool areas.

  • Are pets allowed at Sercotel Hotel Europa?

    Yes, Sercotel Hotel Europa has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Sercotel Hotel Europa?

    Yes, Sercotel Hotel Europa provides Parking for guests.

  • What time is check-in and check-out at Sercotel Hotel Europa?

    Check-in at Sercotel Hotel Europa is available from: . Check-out time is by .

  • Where is Sercotel Hotel Europa located?

    Sercotel Hotel Europa is located in San Martín, 52, 20007, San Sebastián, Spain.