Staff welcoming and helpful
The customer service provided by the Heath Lodge Hotel was greatly appreciated by many past visitors. It was regularly stated that the hotel's staff members were really welcoming, friendly and considerate.
Recently refurbished and offering a dedicated restaurant, the Heath Lodge Hotel is a simple accommodation choice that is conveniently positioned less than five minutes away from Birmingham Airport by car. All 23 rooms at the Heath Lodge Hotel come equipped with a flat-screen Freeview television, hairdryer, direct dial telephone and tea/coffee making facilities. The rooms also include an en-suite shower room with free toiletries. A variety of beverages are served in the bar, which can then be enjoyed in the dining room, lounge or landscaped garden areas of the hotel. Wi-Fi and on-site parking are both provided at no additional cost. A complimentary full English breakfast is served each morning alongside fresh fruits, cereals, yogurts and juice. In addition, the hotel’s restaurant serves a diverse three-course menu for dinner. The National Exhibition Centre is a five-minute walk from the hotel. Birmingham town centre is 15 minutes away by car.
The customer service provided by the Heath Lodge Hotel was greatly appreciated by many past visitors. It was regularly stated that the hotel's staff members were really welcoming, friendly and considerate.
The complimentary full English breakfast at the hotel is produced to a great standard - according to the sentiment of most former guests. Along with plenty of variety including continental items, the breakfast was regarded as tasty and freshly cooked.
Based on overall feedback, the Heath Lodge Hotel maintains a high level of hygiene overall. A lot of previous visitors were very happy about the cleanliness of both the rooms and public spaces of the accommodation.
Whilst it was seen as convenient for travelling by transport to the nearby National Exhibition Centre and Genting Arena, the location of the Heath Lodge Hotel was not ideal overall for previous guests. In particular, there is said to be little in the way of restaurants, shops and attractions within reasonable walking distance from the hotel.
The rooms at the hotel, according to various past visitors, can be very cramped and confined, with the en-suite spaces especially highlighted in that regard. Furthermore, the rooms were described as showing wear and a lack of general maintenance.
Numerous former guests were critical about the soundproofing of the rooms at the Heath Lodge Hotel. It has been claimed that the walls are thin, which can result in hearing disruptive noise from others staying at the accommodation.
No, Royal Square Hotel doesn’t offer pool areas.
No, Royal Square Hotel doesn’t allow pets.
Yes, Royal Square Hotel provides Parking for guests.
Check-in at Royal Square Hotel is available from: . Check-out time is by .
Royal Square Hotel is located in 117 Coleshill Road, B37 7HT, Marston Green, United Kingdom.
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