Rio Hotel & Casino (Macau, China)

Many guests are impressed by the size of rooms at Rio Hotel, particularly those travellers making the trip from Hong Kong, where accommodations are often compact. According to reports, guestrooms are spacious, offering plenty of room to spread out.

Past guests report that the hotel is positioned in a convenient and easy to reach location. Those arriving at the Outer Harbour Ferry Terminal (Hong Kong-Macau Ferry Pier) can utilise a regular free shuttle bus service to the hotel, while Macau Airport is a short taxi ride away.

While a few guests are not won over by the level of customer service at the hotel, the majority of visitors respond positively to hotel employees. In particular, bellhops are said to be very friendly and helpful.

Many guests are excited to learn that the Rio Hotel features a casino but that excitement is often short-lived. According to reports, the casino is small and limited in the facilities it offers. Reports indicate that there are no slot machines or electronic games, leaving guests with Blackjack, Baccarat, and Sic Bo.

A number of past guests have complained about the hotel's breakfast buffet. Many of these complaints revolve around the fact that food is not typical of European and American breakfasts. Meanwhile, a number of guests point out that breakfast is expensive.

Past guests have been disappointed by the opening times for the hotel's swimming pool and fitness centre, reporting that these facilities close too early. Additionally, other guests report that the hotel bar is not open late enough for their liking.