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Resort The Ritz-Carlton, Laguna Niguel (Dana Point, USA)

Resort The Ritz-Carlton, Laguna Niguel (Dana Point, USA)

About The Ritz-Carlton, Laguna Niguel

Located on top of a bluff, overlooking Salt Creek Beach, The Ritz-Carlton Laguna Niguel offers luxury resort accommodations in southern Orange County with breathtaking views of the Pacific Ocean. Wi-Fi is complimentary and pets are always welcome. All rooms feature a balcony or patio, marble bathrooms, a laptop-sized safe, 42" HDTV, single-cup coffee maker and 400 thread count Egyptian linens. Ground floor rooms have fire pits. The Ritz-Carlton Laguna Niguel features two outdoor pools, Jacuzzis and tennis courts. The fitness center has floor-to-ceiling glass windows with ocean views. A full-service spa and sauna is available onsite.  Complimentary beach equipment and shuttle service is offered for convenience. Six restaurants and bars exist on site. Visit Raya for coastal Latin cuisine, or enoSTEAK for delicious meat. Don’t miss out on 180bl? too, which is an oceanfront lounge. Monarch Beach Golf Links is within walking distance and Laguna Beach is a ten-minute drive.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking(Unavailable)
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

8.8
trivago Rating Index based on 3976  reviews from:
  • Hotels.com(8.4/10)
  • LocationExcellent  (9.3 / 10)
  • RoomsVery good  (8.4 / 10)
  • ServiceExcellent  (8.7 / 10)
  • CleanlinessExcellent  (9.0 / 10)
  • Value for moneyOkay  (6.9 / 10)

Positive Reviews

positive:

Beach Butler

The Ritz-Carlton Laguna Niguel has "Beach Butler" service, offering attentive personal service on the sands of Salt Creek Beach. Towel, umbrella, lounge chairs and beach equipment are available for rent. Shuttle service up and down the bluff is always available.

positive:

Friends and Family

Guests were delighted at the warm welcome they received with families and pets. Beach attendants were attentive and eager to help, providing water and kids' even beach toys. The hotel also gives personalized attention to your pets. Your four-legged friends will receive a designer dish, bed, toys, and a specialized food menu upon arrival. Doggie waste bags are given complimentary. A "Yappy Hour" is hosted on the property once a month for guests and locals, where both pets and owners can have fun and socialize.

positive:

Dining Delight

There are six restaurants, bars and lounges on the property, most of which has breathtaking ocean views. Guests say they all serve delicious food, breakfast to dinner. Meals have been reported as delicious and satisfying.


Negative Reviews

negative:

Unsatisfying Service

Most guests thought the staff was poorly managed and not trained well in customer service. Some guests thought the personnel were rude while others had issues with missed requests or inattentiveness to complaints.

negative:

Slow Service

While most of the guests didn't have an issue, some thought the service at the restaurant was too slow. Many guests also thought the valet took a long time to retrieve cars.

negative:

Poor Reception

A few guests had poor cell phone reception on the hotel grounds.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Hydrotherapy
  6. Hot stone massage
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Gym
  7. Hairdresser
  8. Terrace
  9. Porter service
  10. Pets allowed
  11. Hotel bar
  12. Pool bar
For children
  1. Cot
  2. Playground
  3. Kids stay for free
  4. Organised activities for kids
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
  5. In-room accessibility
Room amenities
  1. Balcony (upon inquiry)
  2. Fireplace
  3. Bathtub (upon inquiry)
  4. Ironing board
  5. Openable windows
  6. Television
  7. Hairdryer
  8. Central heating
  9. Electric kettle
  10. Air conditioning
  11. Pay-TV
  12. Satellite TV
Sports facilities
  1. Volleyball
  2. Bike rental
  3. Golf course
  4. Fitness
  5. Indoor tennis court
  6. Tennis court
  7. Hiking trail
  8. Table tennis
  9. Yoga
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 12:00

Contact

One Ritz-Carlton Drive , 92629 , Dana Point , USA
Telephone: +1(949)2402000 | Fax: +1(949)2400829 | 

Frequently Asked Questions about The Ritz-Carlton, Laguna Niguel

  • Is there a pool area at The Ritz-Carlton, Laguna Niguel?

    Yes, The Ritz-Carlton, Laguna Niguel offers 2 pool areas.

  • Are pets allowed at The Ritz-Carlton, Laguna Niguel?

    Yes, The Ritz-Carlton, Laguna Niguel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at The Ritz-Carlton, Laguna Niguel?

    Yes, The Ritz-Carlton, Laguna Niguel provides Accessible parking for guests.

  • What time is check-in and check-out at The Ritz-Carlton, Laguna Niguel?

    Check-in at The Ritz-Carlton, Laguna Niguel is available from: . Check-out time is by .

  • Where is The Ritz-Carlton, Laguna Niguel located?

    The Ritz-Carlton, Laguna Niguel is located in One Ritz-Carlton Drive, 92629, Dana Point, USA.