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Resort The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs, USA)

Resort The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs, USA)

About The Elms Hotel & Spa, a Destination by Hyatt Hotel

The Elms Hotel and Spa flourished after the discovery of healing waters in the Excelsior Springs area of Missouri over 125 years ago. This upscale complex with a 16-acre landscaped garden went on to become a magnet for celebrities and politicians. Indeed, the Presidential Truman Suite was the setting where Harry Truman woke up as the new US president in 1948. All the rooms now contain a king or single/twin queen-size bed with a memory foam mattress and free high-speed Wi-Fi. The ultra-modern spa now incorporates a hammam, sauna and Roman bath. The Elms Hotel and Spa also offers an indoor and seasonal outdoor pool, hot tubs and gym, as well as sporting amenities, including badminton and volleyball courts. Rustic midwest cuisine is available in the 88 at the Elms Restaurant, whilst guests can relax in the Tavern lounge or cafe. The hotel is within a ten to 15-minute walk of the Hall of Waters and Excelsior Springs Museum. Missouri City is 15 kilometres away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

8.5
trivago Rating Index based on 2747  reviews from:
  • Hotels.com(8.4/10)
  • LocationExcellent  8.5 / 10
  • RoomsExcellent  8.6 / 10
  • ServiceExcellent  8.9 / 10

Positive Reviews

positive:

Excellent amenities

The outdoor pool is incredibly well maintained, and although the indoor lap pool is small, it's very clean and perfect for an early morning swim. There are plenty of games and sports to play, and you'll hardly want to leave the place at all during your entire stay.

positive:

Super clean rooms

The housekeeping staff are extremely good at their jobs at this hotel where guests struggle to find a speck of dust anywhere in the hotel. The rooms are spotless and are in great shape after the recent renovation work.

positive:

Delicious food

You'll feel like you're eating a top restaurant when dining at this hotel. The meals are excellent, and the service is first class. The prices are a bit high but according to quite a few guests, it's more than worth it.


Negative Reviews

negative:

Reservation issues

It seems that there's a problem with bookings at this hotel as some guests have arrived to find that their rooms were given to other guests. This is unacceptable in this day and age. Other guests had trouble with restaurant bookings too and had to eat off-site.

negative:

Spa treatments not up to scratch

Many guests have stayed here for the spa alone but have been a little disappointed by the treatments that they received. They felt that the staff weren't professional and that the overall experience was a bit of a letdown.

negative:

Small bathrooms

Although they are clean and in good order, the bathrooms are a little small for the price you are paying. They aren't as good as you'd expect and are certainly not comfortable enough for two people to use at the same time.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Property amenities
  1. Café
  2. Arcade/Video games
  3. Entrance hall/lobby
  4. Express check-in
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Fireplace
  3. Bathtub (upon inquiry)
  4. Shower
Sports facilities
  1. Badminton
  2. Volleyball
  3. Bike rental
  4. Golf course
Food and beverage
  1. Diabetic food

Contact

401 Regent Street , 64024 , Excelsior Springs , USA
Telephone: +1(816)6305500 | 

Frequently Asked Questions about The Elms Hotel & Spa, a Destination by Hyatt Hotel

  • Is there a pool area at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

    Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 2 pool areas.

  • Are pets allowed at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

    Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

    Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel provides Parking, Accessible parking for guests.

  • Where is The Elms Hotel & Spa, a Destination by Hyatt Hotel located?

    The Elms Hotel & Spa, a Destination by Hyatt Hotel is located in 401 Regent Street, 64024, Excelsior Springs, USA.

  • Which popular attractions are close to The Elms Hotel & Spa, a Destination by Hyatt Hotel?

    The Elms Hotel & Spa, a Destination by Hyatt Hotel Nearby attractions include Kansas City International Airport, Worlds of Fun, Kansas City Downtown, Arrowhead Stadium, Kauffman Stadium, KANSAS CITY BOAT & SPORTSHOW.