Resort Rixos Bab Al Bahr - Ultra All Inclusive (Ras Al-Khaimah, United Arab Emirates)

The staff are very attentive and display good customer service with the lifeguards in particular having been commended for doing a consistently good job of maintaining order around the pool area.

Guests can use the Seven Heights buffet restaurant which is open throughout the day or alternatively reservations can be made in one of the five a la carte restaurants. The choice of food is plentiful and even the fussiest of eaters have found more than enough to eat. The quality is also very good and has been a highlight of many guests’ holidays.

The gym has modern equipment and the spa treatments are of high quality and you can choose to use one of the many pools or relax on the private beach. The kids’ club is available to keep the children entertained and there are games consoles available for teenagers.

The five a la carte restaurants have good reviews, however in order to book one you have to go and queue. Some guests have reported this taking up to an hour which they feel is an unacceptable waste of time on holiday. They feel a more efficient way of booking these restaurants is needed in order to make the stay more enjoyable.

Although Wi-Fi is available there is not a reliable enough signal which can be frustrating.

The hotel is very busy and this takes away the relaxing side of the holiday. You have to get up at the crack of dawn in order to get a sunbed by the pool and on an evening there are too many people trying to eat in the buffet restaurant which makes it very difficult to try and get a table. There is a complete mixture of cultures staying at the hotel and each has a different attitude about queuing.