Regal Plaza Hotel & Residence (Shanghai, China)

Many guests appreciate the complimentary onsite parking and say that there are enough parking spots to accommodate all guests with cars. Others comment that the Internet in rooms is fast and reliable, and add that Wi-Fi in other parts of the building is also stable.

Most guests note that onsite restaurants serve delicious traditional Chinese food and state that meals are reasonably priced. Others say that the breakfast room is nicely decorated, and add that waiters are friendly and attentive.

Many guests like that rooms are spacious with comfortable beds, plenty of storage space, and modern furniture. Others comment that bathrooms are large with many hooks for towels and clothes, and say that the maid service keeps rooms spotless.

Several guests dislike that the property is located far from the city centre, and say that there are not many restaurants and bars in the neighbourhood. Others mention that all tourist attractions are far away, and add that the taxi services are on the expensive side.

Some guests wish that receptionists were more attentive, and state that there is no tourist information available at the front desk. Others note that there is no one to assist guests with heavy luggage upon arrival and say that employees could use training in customer service.

Several guests dislike that room temperature is not individually controlled, and state that rooms are often too hot. Others say that air conditioning is also loud.