Quentin Design hotel (Berlin, Germany)

Most reviewers were positive about the customer service. Staff were generally described as helpful, efficient and friendly. However, a few reviewers said their stays started badly when special booking requests weren’t always honored on arrival due to occasional overbooking at the hotel.

Guests really appreciated the central location in one of Berlin’s liveliest shopping and entertainment districts. Besides nearby public transport connections, in the surrounding area there was a wide choice of shops, restaurants, cafes and street food plus various clubs and bars for those in town to sample the famous nightlife.

The rooms at this designer hotel were more than adequately clean and comfortable for most reviewers. Many liked the modern feel to the rooms and lots said the beds were comfortable.

A few basement rooms reportedly featured high windows providing a view of pedestrians’ legs through a grate, which took the shine off the accommodation for some guests. In general, visitors were happy with the rooms, but critical voices noted they weren’t very spacious and some had shower doors that didn’t always shut properly, prompting puddles on the floor. A few guests thought the housekeeping was occasionally sub-optimal with cleaners reportedly missing the odd thing on their rounds.

Reviewers were split over the trendy design of this establishment. Some thought it was cool or quirky; others asked was it too kitsch? Critics began to wonder if the hotel’s designers had prioritized form over function when faced with glass doors to the en suite bathrooms, queues to use the only elevator or poor soundproofing in the rooms.

There were occasional reports of weak free Wi-Fi while some guests thought breakfast was average with underwhelming coffee.