Premier Inn Hinckley hotel (Hinckley, United Kingdom)

Guests describe the service offered at the Premier Inn Hinckley as attentive and friendly. The front desk staff attract particular praise for how welcoming they are towards guests. The staff here certainly seem to go all out to ensure you have an enjoyable stay.

The rooms at this hotel tend to impress guests. There are minor shortcomings but guests typically see past them to focus on the good points. The Hypnos beds are of a good standard and guests describe the choice of pillows as a thoughtful extra touch. For the most part, guests describe the rooms as quiet.

Most guests find the room rates are acceptable considering the standards on offer. They do seem to both reasonable and competitive. Plus, guests mention that the meal deal, combining breakfast with a two-course evening meal and a drink, offers good value for money.

As of early 2016, guests mention that construction work is taking place in the car park. This has left the facility resembling a mud bath. Clearly, this issue won't go on indefinitely but you may have trouble parking until the work is complete.

Although his hotel is deemed accessible, those guests who required such facilities raise a number of concerns. There are only two disabled parking spots and guests have noted regular car users taking up these spaces. Plus, the staff, although otherwise impressive, seem less than clued up. One guest in a wheelchair was asked if they could make it up the stairs.

Perhaps proof of the quality of the service and food at the Marina restaurant, guests mention that the hotel's dining option can feel a little too crowded at times.