Premier Inn Chelmsford (Springfield) hotel (Chelmsford, United Kingdom)

Guests frequently comment that the standard of customer service at the Premier Inn Chelmsford Springfield is commendable. It seems that the service far surpasses what you might expect from a budget hotel chain.

Although the rooms in this hotel haven’t been recently refurbished, you’ll find them in good shape regardless. They’re kept spotlessly clean and while not particularly lavish are comfortable enough for a basic stopover or a longer stay.

Most guests enjoyed their breakfast at the hotel. Some do comment that it can take a little while for your food to arrive but most didn't mind this as they enjoyed the cooked-to-order nature of the morning meal.

Guests sometimes comment that the lack of in-room air-conditioning can be an issue at this hotel. It seems that the rooms can occasionally become unbearably hot. The small desk fan provided won’t cool down the temperature sufficiently.

As this hotel is set in a service area beside the A12, you can reasonably expect to hear traffic throughout the day and evening. The problem is exacerbated by the fact you’ll probably want to open your window to cool down the room.

The hotel’s location makes it a decent choice for a quick stopover and work trips. Leisure guests don’t seem too taken with the setting though. Although the centre of Chelmsford is just three miles away, this is not an area where you can pop out for a str