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Palace Hotel Tokyo (Tokyo, Japan)

Palace Hotel Tokyo (Tokyo, Japan)

About Palace Hotel Tokyo

Palace Hotel Tokyo is a five-star luxury hotel featuring a 24-hour fitness centre, a full-service spa and a 24-hour business centre. JR Tokyo Station is less than a ten-minute walk from the premises. Each of the 290 elegantly furnished rooms contains a laptop compatible in-room safe, coffee/tea making facilities, a refrigerator, a minibar and a private bathroom. In-room entertainment consists of a LCD TV, a blu-ray/DVD player, pay movies and free Wi-Fi. Palace Hotel Tokyo features an indoor pool, a tour desk, luggage storage, concierge services, a convenience store and designated smoking areas. The hotel has seven onsite eateries each offering a wide variety of dishes ranging from Japanese, French and international cuisine. Twenty-four hour room service is provided and full breakfasts are served every morning at a surcharge. Wadakura Fountain Park is a quarter of an hour’s walk from the hotel and Akihabara electric town is a five-minute train ride away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.8
trivago Rating Index® based on 2035  reviews from:
  • Hotels.com(9.8/10)
  • LocationExcellent  9.4 / 10
  • RoomsVery good  8.4 / 10
  • ServiceExcellent  9.5 / 10

Positive Reviews

positive:

Well furnished rooms and public areas

The building is beautiful and immaculately maintained. The spacious bedrooms are trendily furnished. Hygiene is highly maintained throughout the hotel is of a very high standard. The well air conditioned fitness centre has a wide variety of equipment.

positive:

Happy, friendly and multilingual staff members

The staff members are ever smiling, courteous, efficient and professional. With multilingual staff on hand, the hotel caters to a wider customer's base from various nationalities. The whole team is very swift and professional during the check-in/out process.

positive:

Good location close to amenities in the area

The hotel is close to a variety of subway stations which conveniently makes travelling from place to place easier. The JR Tokyo Station is a few minutes' walk from the building. At the hotel, one can also connect to Otemachi Subway Station. Shops, bars and restaurants are in plenty and guests can explore their shopping adventure and the Japanese cuisine.


Negative Reviews

negative:

Services, food and drinks were a bit expensive

A number of guests felt that the prices of food and drinks at the hotel's restaurants were way too high. Some felt that the cuisine catered mostly the vegetarians. Some also felt that services at the spa were quite pricey.

negative:

Breakfast choices needs improvement

Majority of the guests raised concerns regarding the choice of selection on the breakfast buffet. Some felt that food had fewer choices. They were of the view that the breakfast needs to be improved in order to comfortably cater for vegetarians or those on special diet.

negative:

Some room had loud air conditioners

Some guests couldn't sleep peacefully at night as the loud air con units kept them awake. A few felt that those that emitted a lot of noise weren't working well and needed replacing.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Lift
For children
  1. Cot
  2. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Theme / Type
  1. Convention hotel
Hotel characteristics
  1. LGBTQ+ friendly
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

1 Chome-1-1 Marunouchi , 100-0005 , Tokyo , Japan
Telephone: +81(3)32115211 | 

Frequently Asked Questions about Palace Hotel Tokyo

  • Is there a pool area at Palace Hotel Tokyo?

    Yes, Palace Hotel Tokyo offers 1 pool area.

  • Are pets allowed at Palace Hotel Tokyo?

    No, Palace Hotel Tokyo doesn’t allow pets.

  • Is parking available at Palace Hotel Tokyo?

    Yes, Palace Hotel Tokyo provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Palace Hotel Tokyo?

    Check-in at Palace Hotel Tokyo is available from: . Check-out time is by .

  • Where is Palace Hotel Tokyo located?

    Palace Hotel Tokyo is located in 1 Chome-1-1 Marunouchi, 100-0005, Tokyo, Japan.