Monterey Hotel - Sure Hotel Collection by Best Western (Saint Helier, United Kingdom)

Guests report that the staff here do an admirable job each day at the hotel. You should feel well-taken care of, and what’s more, guests report that the staff always complete their work with a friendly smile on their faces. Service quality here does not at all appear to be an issue.

Nothing sinks an otherwise pleasant stay like rolling into the hotel bed at the end of the day and finding that it is hard, lumpy, or just too narrow and small to accommodate you. Fortunately, guests to Monterey say that the beds are in tip-top shape and are quite comfortable, leading to a pleasant night’s rest.

While not dazzling with its selection, guests note that the breakfast at this destination is tasty and satisfying. It should be a strong way to start off your day if you are not up for eating off-site early in the morning.

Poor Wi-Fi reportedly plagues this hotel. Guests say that disconnections can be frequent at times, and at others, slow connection speeds can be the norm. This may impede your ability to successfully get any quick, necessary work or online tasks done during your holiday, so keep this firmly in mind.

Guests say the hotel could use some updating in the decor department. This location is starting to look a bit “tired” and dated in the minds of those staying here.

Some guests voice displeasure with the ability of the rooms at Monterey to get overly warm during the summer months. This lack of proper air conditioning may lead to some serious discomfort during your stay, and may be particularly worrisome for the elderly.