Mermaid Waters Hotel By Nightcap Plus (Mermaid Waters, Australia)

Quality Mermaid Waters boasts a great central location on the Gold Coast, in a less busy area of town, guaranteeing a restful stay. The hotel is conveniently located near two iconic shopping destinations, Pacific Fair Shopping Center and Robina Town Center. There are also plenty of dining options near the hotel. For a night out, Jupiter's Casino is also nearby, within walking distance. Looking to pick up a few local delights? Head on over to Golf Coast Organic Farmers Market. For convenience, the hotel offers a courtesy shuttle to take you around town.

The staff at Quality Mermaid Waters is described as happy and enthusiastic. Guests say they were extremely helpful and accommodating.

Guests enjoyed the large swimming pool area and the comfortable lounge chairs.

The breakfast options at the hotel's restaurant lack variety. Guests weren't too impressed, saying the selections weren't very interesting. Several guests also thought the breakfast hours finished too early. It's a good idea to inquire about the hours the night before so you don't sleep in.

While most guests had no complaints, a few said the walls were too thin and were kept up by their neighbors. Earplugs are recommended as a precaution if you're a light sleeper.

Housekeeping isn't always attentive to detail, especially when washing dishes. Several guests reported having dirty cups and utensils. In addition, some guests also though their room didn't look tidy upon check-in, and the bathroom wasn't cleaned properly.