Mercure Hotel Berlin Zentrum (Berlin, Germany)

Many guests love the hotel's location in the gay district, noting that while it is not the most central, it is very well connected to most of the touristy hot spots by the bus or U-Bahn. Shoppers find that KaDeWe and Ku-damm are both within a short walk, and the surrounding neighbourhood is often described as very pleasant for walking, with many interesting shops, restaurants, and bars.

Guests generally describe the rooms as very clean, with comfortable furnishings thoughtfully arranged to maximize living space, which is at premium. Many travellers particularly enjoy the boutique hotel's unique architecture, noting a lot of the guest rooms feature round, or port-hole, windows which add character and also open for fresh air.

The front desk staff have received many rave reviews for their friendly, informative, and professional customer service. The breakfast buffet also earns high marks for the quality and variety of its offerings.

Several guests have had difficulty sleeping in rooms next to the elevator, noting they can overhear both the mechanical noise of the lift working and the conversations their fellow guests are having while waiting.

An older building, the Mercure Berlin Zentrum does not feature air conditioning. Opening the windows lets in too much street noise for some light sleepers, though fans are also available.

Several guests describe the rooms as "too small", noting the bathrooms are particularly cosy. Some couples are perplexed to find two single beds joined together rather than one double, while others are put off by the old-fashioned keys rather than the electronic keycard entry system favoured by most hotels.