Makati Palace Hotel (Makati, Philippines)

Many guests comment that the hotel is located close to many restaurants, bars, and nightclubs. Others say that Ayala Centre is just a short walk away, and note that the hotel is easy to find.

Most guests like that the hotel offers a full-service spa and say that the service is professional. Others state that the massage is great, and mention that it is easy to book treatments with the front desk employees.

Many guests say that the staff is friendly, and add that the receptionist can book dinner reservations and arrange taxi services if needed. Others comment that the waiters at the restaurant are attentive and often recommend the daily specials on the menu.

Several guests report that the Wi-Fi in rooms is not free, and say that the connection is not reliable. Others point out that the Internet in the lobby is ever worse, and add that a faster Wi-Fi access can be found in the nearby nightclubs.

Some guests say that lifts are often not functional, and note that they have an old musty smell. Others mention that when lifts are working, they are slow and usually occupied in the morning by hotel cleaning staff.

Several guests point out that the rooms are out dated with a limited selection of TV channels and stained carpets. Others report that there is often no hot water in the shower facilities, and add that the water pressure is not powerful.