M Star Hotel Cleveland (Cleveland, USA)

The personnel of M-Star Cleveland strive on all accounts to address the concerns and requests of guests in the utmost of prompt and professional manners. Hospitality lies at the forefront of the staff's agenda, which can be seen in their generous interactions with guests; tea and coffee are often offered to those first arriving at the inn. Hotel personnel are also more-than-eager to assist guests with carrying their luggage.

So far, no further positive opinions have been expressed by guests about this hotel.

So far, no further positive opinions have been expressed by guests about this hotel.

Previous residents of this basic motel have expressed their concern over M-Star Cleveland's standard of hygiene. Dusty nooks and crannies are common sources of discontent, as are poorly vacuumed carpets, smudged countertops, and dirt lining the rims of tubs. Visitors have also found themselves at odds with stained mattresses and bedding, among other discrepancies contained within the bedrooms.

Accompanying those afore-noted complaints over cleanliness, more-markedly detracting from the stay of residents, ticks are reported to occupy some of the sleeping arrangements. In particular, the beds tend to harbor the infestation.

Not only have prior inhabitants been dissatisfied with the uncleanly accommodation, but some portions of the residents' facilities and lodgings are said to bear considerable malfunctions, or remain inoperable entirely. Issues include broken refrigerators, poor water pressure, and broken drawer knobs, as well as other notable deterioration.