Hyatt Hotel Canberra - A Park Hyatt Hotel (Canberra, Australia)

Guests rave about the wildlife roaming in the grounds and surrounds of this property. Several have seen kangaroos bounding by while others air their joy at waking to glorious bird song. Outdoor types love the hotel's direct access to walking paths around natural beauty spot Lake Burley Griffin.

Built in the 1920s, this fully-renovated property is loved by reviewers who often describe it as an Art Deco wonderland. Often described as a ‘grand dame' the hotel receives high praise for its classy décor with old memorabilia and black-and-white photos from historic Canberra.

Spacious guestrooms at this hotel get lots of love from reviewers. With over-sized desks, homely living areas and inviting beds, both standard and upgraded rooms impress guests visiting for business or leisure. Magnificent marble bathrooms with deep tub and rain shower take the luxury up another notch.

Though most reviewers find front-of-house staff at this hotel worthy of its five-star status, several do not and have complained about the lukewarm reception received on arrival. Serving staff in other areas of the hotel also come in for flak, usually for slow and disorganized service.

A handful of travellers have expressed disappointment at this hotel's breakfast offering. Common gripes include the cost per person, poor presentation, unwiped tables with dirty tableware, serving staff not replenishing popular items on the buffet and long waiting times for hot drinks to be served.

Several guests have found their sleep disturbed by noise from neighbouring rooms and corridors, leading some to bemoan the thin walls at this hotel. The sound of neighbours draining baths, running showers and flushing toilets seem to be the most irksome for noise-sensitive reviewers.