Hotel Wyndham Garden Midland (Midland, USA)

The staff at this hotel goes way beyond a typical chain hotel. The customer service here is more like the hometown friendliness found on a front porch instead of behind a desk. The staff is welcoming and friendly and goes out of their way to be helpful, especially to guests who are new to the area.

Since the hotel is located in downtown Midland, this hotel goes a step beyond typical hotel security. This hotel also provides 24-hour security with patrols walking the halls, the lounges, and even checking on the parking lot at night.

This hotel provides a few more amenities than typical chain hotels. While there is a pool and fitness center, guests can also relax in the lounge and enjoy an adults-only bar, never having to leave the premises.

This hotel has been around for a long time. Naturally, an old building is going to show signs of wear and tear. However, some things, like the worn carpeting and outdated curtains, could be updated to provide a more modern appearance. The hotel is undergoing renovations, so be sure to ask for those rooms.

The TV service leaves a lot to be desired. Although the TVs are large, there are hardly any channels and no cable service. There is also no standard phone service in many rooms.

There is no free breakfast with the room rate, but a buffet service is offered, for a fee. The food, though, is exactly what you might expect at any standard chain, so paying for that level of food only makes sense for those in a hurry. The food isn't great, and you'll have to serve yourself on some items, like the waffle machine. Overall, it's just not worth the price paid.