Hotel Wine Valley Inn (Solvang, USA)

The rooms at Wine Valley Inn have been recently refurbished into modern and stylish rooms with comfortable beds, beautiful garden views and luxurious bathrooms. .

Guests reported that they were greeted by friendly staff who checked them in quickly. Staff are also very quick to help out with any issues, they have no problem making suggestions on things to see and do, they go above and beyond to accommodate special requests and they go out their way to chat with guests and get to know them. .

This hotel is in a perfect location from which to explore the Solvang area and beyond. Guests reported that many services and attractions were within walking distance but it's located far enough from the centre of town to be quiet and peaceful. .

Guests reported that some staff members at Wine Valley Inn are unfriendly and seem disinterested in their jobs and in helping guests. There have been reports of guests being checked into already occupied rooms, issues that don't get resolved, an absent manager and rooms that are not ready at the check-in time. .

Guests reported that the rooms are uncomfortable and there are a number of issues including outdated furnishings and decor, tattered carpet, slow-draining sinks, a lack of Wi-Fi service, broken appliances and small windows that don't allow a lot of natural light to enter. .

Guests reported that there is a lot of noise around the hotel coming from several sources including loud air conditioning units, people walking and running in the corridors and conversations and water running in nearby rooms.