About U Zenmaya Phuket
U Zenmaya Phuket is a 4.5-star family property situated along a beach in Kamala that features a full spa, an infinity pool, a restaurant and a bar and lounge.
Non-smoking guest rooms feature bathrobes, a balcony, an LCD television with satellite channels, air conditioning, a minibar, coffee and tea facilities, a refrigerator, complimentary bottled water and free toiletries.
Services and amenities offered at the hotel include 24-hour front desk, airport shuttle, concierge service, laundry facilities, fitness facilities, complimentary Wi-Fi, bicycle rental, a library, luggage storage, a garden, sun terrace, free parking and a tour desk.
Zeascape Restaurant features Thai dishes at breakfast, lunch and dinner while Breezes Pool Bar serves light meals and snacks throughout the day. Room service is also available.
U Zenmaya is located close to Kalim Beach, Patong Beach, Bangla Night Street, Tsunami Memorial, Sphinx Theatre and the town centre of Kamala.
Positive Reviews
positive:
Excellent Choice of Quality Food
Exquisite fine dining, complete with excellent service and quality food, is had at the on-site restaurant at U Zenmaya. Guests reported that meals are fresh, staff members are knowledgeable about what's in menu items, there are many choices includin
positive:
Beautiful, Calm and Peaceful
This hotel is central but far enough away from the main touristy areas to be quiet and peaceful. The views of the ocean are amazing and guests reported being able to hear the waves crashing onshore from their rooms. The inside of the hotel is
positive:
Spectacular Infinity Pool
The on-site infinity pool is beautiful with clean , warm water and well-maintained and comfortable surroundings. Guests reported that the views from the pool are spectacular and the area makes for a perfect place to enjoy a relaxing evening.
Negative Reviews
negative:
Unhelpful, Unapologetic Staff
Guests reported that upon arrival at U Zenmaya, they were faced with a slow check-in that saw disorganized and unwelcoming staff not being able to find bookings and long wait times. Also reported was staff who are not helpful when asked questions, s
negative:
Below Average Rooms
Guests reported that the rooms are nothing like the photos on the website, They are small and feature uncomfortable beds, leaky showers, dated decor and a lack of closet and dresser space.
negative:
The Nearby Beach is not Very Nice
Although guests are led to believe that this hotel is located close to a beautiful beach, guests who ventured to this beach reported that it's not very beautiful at all and it is in fact dangerous with sharp rocks, lots of garbage and sharp objects that c