Hotel Tropicana (Santo Domingo, Dominican Republic)

The staff at this hotel are said to be friendly and helpful. Most guests who have stayed here feel that they were greeted with a smile.

Guests generally feel that the price they paid to stay at this hotel was fair. Guests appreciated the onsite amenities such as the swimming pool, bar and restaurants, and felt that the value for money for a stay here was good.

Santo Domingo International Airport is just a few kilometres from this hotel. Most guests feel that this hotel would be a good option for those looking for somewhere to stay before catching an early morning flight the next day.

Guests have reported that the Wi-Fi signal is weak and doesn't stretch to all bedrooms. The only consistent connection can be found in the lobby area, where seating is quite limited.

Guests have reported that facilities advertised by the hotel such as the in room television refrigerators and televisions were not readily available. When this has been raised to the hotel, guests have been asked to pay extra for access to these amenities. It's recommended that guests contact the hotel prior to booking to confirm what is and isn't included in the standard room rate.

The decor and furniture within this hotel are both said to be outdated, tired and worn. Guests feel that renovations are required in the very near future.