Hotel Towneplace Suites by Marriott Little Rock West (Little Rock, USA)

Guests who don't mind a short commute into the city centre generally find the hotel's location very convenient, noting it is easily accessed from the highway and surrounded by big chain stores (such as Wal Mart) and casual restaurants.

The front desk staff have earned many rave reviews for their hospitality and professional customer service. Travellers often express gratitude for their particularly kind and accommodating attitude toward their children, elderly, and pets. Thanks also go to the food and beverage staff for keeping the hot breakfast buffet running smoothly, and the "real" dishes (instead of disposable) contribute to the overall pleasant experience for many travellers as well.

The hotel is a hit with extended stay travellers and young families on vacation, who appreciate the clean, roomy suites with full kitchens, as well as the inviting outdoor pool. Pet owners like that there are plenty of grassy areas with conveniently located waste disposal stations on the grounds.

Guests have reported poor sound insulation between rooms and between floors. Noise complaints due to inconsiderately loud (and even not-so-loud) neighbours are not uncommon.

Light sleepers in rooms closest to the highway are kept up by heavy trucks and motorcycles on the highway, even from the highest (fourth) floor.

Guests note the bathrooms are a bit tight, though the bedroom and living areas are generally considered a comfortable size. Oversights such as items left behind by previous guests lead some travellers to question the overall level of housekeeping, though many describe the rooms as clean.