Hotel The Spa (Darlington, United Kingdom)

Many guests stayed at the facility because of its proximity to the airport and the willingness of the hotel to help with airport transfers and local transportation. Plane noise is also minimal, despite being close to the runway. The hotel is also close to

While the exterior is industrial, guests described as the hotel as cheap, clean and comfortable. Most guests, who are business travellers, complimented the convenient location, hot showers and attentive service of the staff. Guests also liked that the hot

Guests liked the food, which is fresh and cooked to order. They also liked the large portions and the prices.That said a few guests wished that breakfast included more than cold cereals and toast.

Some guests thought the rooms needed a refresh, mentioning peeling wallpaper in the rooms and curtains that were insufficiently heavy to keep out the light. Others complained that they found the rooms cold and the in-room thermostats did not work properly

While most guests described the hotel as very clean, quite a few found their rooms and bathrooms not cleaned properly. Guests reported finding dust on the furniture, dirty carpets and cobwebs in the corners.

Some guests complained that the Wi-Fi signal in their rooms was weak or did not work at all.