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Hotel The Ritz-Carlton, San Juan (Carolina, Puerto Rico)

Hotel The Ritz-Carlton, San Juan (Carolina, Puerto Rico)

About Hotel The Ritz-Carlton, San Juan

The Ritz-Carlton San Juan is a luxury resort located on the beachfront of a two-mile long private beach. Room choices are standard or king bedrooms or suites. Suites have sitting areas or separate living or dining areas. Some rooms offer pool, city, or ocean views and some have balconies. All rooms offer flat screen LCD cable TVs, WiFi, work desks, and in-room coffee and tea. The Ritz-Carlton features 24-hour room and valet service, as well as business service with staff. There is a fitness center with fitness classes, as well as a spa and casino onsite. Other amenities include tennis courts, outdoor oceanfront pool with Jacuzzi, and beach chairs and umbrellas. The hotel has five restaurants onsite including casual, buffet, and gourmet choices. The airport and Old San Juan are a 15-minute drive away and the hotel is next to Isla Verde Reef Marine Reserve.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

  • LocationVery good  8.4 / 10
  • RoomsVery good  8.1 / 10
  • ServiceExcellent  8.9 / 10

Positive Reviews

positive:

In the lap of luxury

This hotel will put guests into the lap of luxury. The beds are soft and the bedrooms are decorated beautifully. The baths are spacious and well-appointed. The ocean views from some rooms are breathtaking and the grounds are well-maintained. What is even rarer to find is a strong and stable WiFi service.

positive:

You'll never be bored

There are so many thing to do at this hotel that you'll run out of time before you run out of options. There is a casino in the hotel, as well as a full-service spa and fully-equipped gym with scheduled classes. Live music in the lounge makes for a nice touch at night. Plus, with the airport so close, you won't waste time in heavy traffic.

positive:

Service is top notch

The staff here is so friendly and responds quickly to each issue and concern. The courtesy and professionalism is noted with every service offered, rather than with just a focus on a few good apples. Overall, the focus is on family fun and guest pleasure with a service-oriented attitude.


Negative Reviews

negative:

Remote resort

While near the airport, the location of this resort leaves something to be desired for those who like to explore new surroundings. Here, the resort is the ultimate destination. Going anywhere will require hiring a car or renting a taxi.

negative:

Wrinkles and lines

This resort is a bit older and is starting to show some signs and wear. The decor needs to be modernized in order to keep pace with the Ritz-Carlton brand expectations.

negative:

Cha-ching

The room rates here are quite expensive, due to the luxury rating and private beach location. At the resort, the restaurants and spa service keep pace with those high costs. Since there are no other choices within walking distance, guests will have to pay up to keep up.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Property amenities
  1. Business centre
  2. Arcade/Video games
  3. Entrance hall/lobby
  4. Express check-in
For children
  1. Cot
  2. Childcare
  3. Playground
  4. Kids' club
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Ironing board
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Fitness
  2. Sailing
  3. Surfing
  4. Indoor tennis court
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

6961 Avenue Of The Governors , 00979 , Carolina , Puerto Rico
Telephone: +1(787)2531700 | Fax: +1(787)2531111

Frequently Asked Questions about Hotel The Ritz-Carlton, San Juan

  • Is there a pool area at Hotel The Ritz-Carlton, San Juan?

    Yes, Hotel The Ritz-Carlton, San Juan offers 1 pool area.

  • Are pets allowed at Hotel The Ritz-Carlton, San Juan?

    No, Hotel The Ritz-Carlton, San Juan doesn’t allow pets.

  • Is parking available at Hotel The Ritz-Carlton, San Juan?

    Yes, Hotel The Ritz-Carlton, San Juan provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel The Ritz-Carlton, San Juan?

    Check-in at Hotel The Ritz-Carlton, San Juan is available from: . Check-out time is by .

  • Where is Hotel The Ritz-Carlton, San Juan located?

    Hotel The Ritz-Carlton, San Juan is located in 6961 Avenue Of The Governors, 00979, Carolina, Puerto Rico.