Hotel The Residence At Singapore Recreation Club (Singapore, Singapore)

Guests at this hotel certainly won't suffer from boredom. There are a host of amenities on site, including bowling and a full gym. Guests can also enjoy the beer garden. For those who want to venture offsite, a short walk will bring you to shops, restaurants, malls, and other cultural and recreational activities.

Travelers will love the location of this hotel. It's a short ride from the airport, located 18 kilometres away. Also, the hotel is directly across from the MRT city hall station with quick access all over the city.

This hotel is much smaller than other chains and skyscrapers in the area. This smaller size also means cheaper rates in a very expensive city without the sacrifice of comfort. Plus, the limited guest rooms means that staff provides more personal and friendly service. This area of the historic district provides a nice alternative that many find charming and quaint.

There are a lot of complaints about breakfast, both with food and not about the food. First, the food choices are limited and rather standard hotel fare, not the luxury that the hotel claims about other amenities. Also, the location is in the basement beside the pool, which spoils the ambiance and the appetite at such an early hour.

The customer service representatives don't respond quickly to complaints and concerns. Some issues aren't resolved when guests leave and management rarely responds to calls or emails.

This hotel isn't part of a chain and doesn't have standards that are common place. Many do not consider the quirks to be a luxury, but are more of an annoyance. The smaller rooms and baths and lack of a bell boy aren't indicative of what the words "luxury hotel" usually means.