Hotel The Originals Neige et Roc ex. Hôtel-Chalet de Tradition (Samoëns, France)

Most guests rate the location of Hôtels-Chalets de Tradition - Neige et Roc since it's within walking distance of the village centre, and there's a ski bus which stops right by the hotel, so you don't have to trek to the lifts with all your gear.

The restaurant serves up good food, according to guests, who enjoy the breakfast buffet, as well as the traditional alpine cuisine served in the evening. It makes dining easy, particularly when you return tired out after a day of mountain adventure, since you don't have to go anywhere else.

Guests praise the friendliness of the staff, who make the extra effort with little touches such as treats for the children and a personalised level of service throughout your stay. The whole hotel seems to have a professional, yet very homely, atmosphere.

There's a lack of air conditioning at the hotel, and guests say that in the summer, it can be uncomfortably hot, particularly if you've been out in the mountains all day. You'll have to throw open the windows instead, and rely on the fans to cool down.

In addition to the main hotel, there's a self-catering annexe. However, guests staying on self-catering basis say that the kitchens are under-equipped, with a particular lack of cleaning items, and if you're staying for less than a week, you may not have access to the kitchens at all.

The furnishings and décor are a bit outdated, according to guests, and could do with some updating. You might find things like peeling wallpaper or worn bed linens, and the general style is a little old-fashioned, but the issues seem to be mostly cosmetic.