Directly connected to Kota Kinabalu’s vibrant 1Borneo Hypermall, Hotel The Klagan Regency boasts rooftop outdoor swimming pools and modern fitness centre. The University of Malaysia Sabah is just a 16-minute walk from this 4-star hotel. The air-conditioned rooms have tea & coffee making facilities, safe, flat screen TVs, and en-suite bathrooms with hairdryers. Upgraded accommodations offer floor-to-ceiling windows, living & dining areas, and mini sauna rooms. Hotel The Klagan Regency features meeting & conference rooms with state-of-the-art audiovisual equipment, business centre, and rooftop terrace. High-speed Wi-Fi access is provided all throughout for free. Libaran Café is an open kitchen restaurant that serves Malaysian and international cuisine. Kolapis Bar & Lounge features live jazz piano performances and provides refreshing drinks and snacks. Room service is also offered for the guests’ comfort. From this property, the Tun Mustapha Tower and Borneo Marine Research Institute are 2.2 miles away. Kota Kinabalu International Airport is within 25-minute drive away.
There is a shopping mall located in the lower floor of the building. Guests expressed their delight for this convenience, especially those who are staying with their families. They said that everything they needed is available at the shopping mall.
Aside from the top-quality foods served during breakfast, guests also pointed out the efficiency of the staff members assigned at the breakfast area. Moreover, guests who are vegetarians were also happy because the servers made sure they too had a decent breakfast.
Whatever the complaints about the appliances in the rooms, previous guests are assured that the maintenance personnel can get the job done right the first time. The maintenance department responded fast to the complaints of the guests, especially those that concerns air conditioning issues.
According to previous guests, the rooms are a bit old and in need of refurbishment. There are a wide variety of complaints, most of them about the dust, the smell, and the dated furniture inside their quarters. Guests also said that housekeeping should be done every day to make sure the rooms are in tip-top condition.
Many guests weren't impressed with the front desk services. They reported that the check-in & checkout process were slow, and that the receptionists always forgot to give them towels and other basic necessities which the guests will request from them later.
The hotel has a very small parking space allotted for the guests. Thus, they had to use the parking space provided by the mall management which was quite expensive for an overnight parking.
Yes, Hotel The Klagan Regency offers 2 pool areas.
No, Hotel The Klagan Regency doesn’t allow pets.
Yes, Hotel The Klagan Regency provides Parking, Accessible parking for guests.
Check-in at Hotel The Klagan Regency is available from: . Check-out time is by .
Hotel The Klagan Regency is located in Jalan Sulaman Highway, 88450, Kota Kinabalu, Malaysia.
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