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Hotel The Grail Court (Burton-upon-Trent, United Kingdom)

Hotel The Grail Court (Burton-upon-Trent, United Kingdom)

About The Grail Court

Nestled at the heart of the midlands, and in the centre of Burton-Upon-Trent, The Grail Court Hotel is an Arthurian-themed property offering free self-parking. This classic hotel is a historic Grade II listed building, a perfect place to stay for those who admire classic architectures. All rooms are spacious and are centrally heated. Each is equipped with flat-screen TV, and tea and coffee making facilities. Private and shared bathrooms with complimentary toiletries are available. Facilities ideal for weddings, conferences, and other special events are found on-site. There is also a 24-hour front desk for the guests’ convenience, and complimentary Wi-Fi access throughout. Free breakfast is offered daily. The on-site restaurant specialises in English and Mexican cuisine, while fully licensed bar and nightclub are also available. The Grail Court Hotel is a six-minute walk from Octagon Shopping Centre. The Burton-on-Trent train station can be reached within an eight-minute walk.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationExcellent  8.5 / 10
  • RoomsFair  7.3 / 10
  • ServiceVery good  8.0 / 10

Positive Reviews

positive:

Unique accommodations having historic ambience

The Grail Court Hotel's accommodation has a unique Arthurian theme. Many guests noted that the hotel has a cosy and historic atmosphere. Moreover, the entire property is also family-operated, so you can expect meticulous attention to detail with every service.

positive:

Well-performing hotel manager

Brian, the hotel manager, is frequently mentioned in the positive reviews online. Make sure to look for him when you stay here, as he is genuinely friendly and will accommodate all your requests and answer all your questions right away.

positive:

Consistent & friendly service from the staffs

Most guests were impressed with all the staff members at the hotel. The receptionists, housekeepers, parking staff, and the waiters at the restaurant are all accommodating and provide high-quality services. When you stay here, the hotel staff will be the least of your concerns.


Negative Reviews

negative:

Shower pressure problems

One minor concern of the guests is that some bathrooms have poor shower water pressure, making it difficult to bathe. If you experience this, report to the front desk immediately. They might send a maintenance staff to your room or provide you with a free room transfer.

negative:

Rooms smell damp

According to guests, some of the bathrooms has an extreme smell of damp, and affects the smell of the room in general. If the smell of your room offends you, you may wish for a housekeeper to spray deodoriser. If worse comes to worst, demand a room transfer.

negative:

Weak Wi-Fi Connection

When you stay here, you might have to have an Internet device of your own if you want to be online. The advertised free Wi-Fi access is a joke, according to many guest reviews, especially in the rooms.


All amenities

Property amenities
  1. Parking
  2. Hotel bar
  3. Conference rooms
  4. Non-smoking rooms
For children
  1. Cot
Room amenities
  1. Television
  2. Central heating
  3. Electric kettle
  4. Desk
Accessibility
  1. Accessible parking

Contact

Station Street , DE14 1BN , Burton-upon-Trent , United Kingdom
Telephone: +44(1283)741155 | 

Frequently Asked Questions about The Grail Court