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Hotel The Chapter House (Salisbury, United Kingdom)

Hotel The Chapter House (Salisbury, United Kingdom)

About The Chapter House

The Chapter House is a family-run, four-star bed and breakfast located in the centre of Salisbury and set in a building which was built in 1662. Each room is individually decorated and includes free Wi-Fi, complimentary toiletries and bottled water, TV, tea and coffee making facilities. Some rooms feature a bathtub, original stone fireplace and four-poster bed. A business centre, meeting rooms, and free newspapers are available. Free Wi-Fi is also provided in the public areas. A complimentary breakfast is served each morning. The in-house restaurant, Chapter 69, serves British cuisine and is open for lunch and dinner. There is also a bar/lounge and cafe within the building. The Chapter House is a 10-minute walk from Salisbury Cathedral and the Salisbury and South Wiltshire Museum. The Old Sarum can be reached in 10-minutes by car or 20-minutes with public transport.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

9.3
trivago Rating Index® based on 1800  reviews from:
  • Hotels.com(9.4/10)
  • LocationExcellent  8.9 / 10
  • RoomsVery good  8.0 / 10
  • ServiceExcellent  8.7 / 10

Positive Reviews

positive:

Charming and convenient location.

Located in the centre of town, guests found it convenient to explore Salisbury and access shops, cafes, restaurants and other attractions on foot. The famous Salisbury Cathedral and the Salisbury and South Wiltshire Museum are within easy walking distance

positive:

Charming and comfortable old building.

The building is over 400 years old and the hotel has an old charm and pleasant atmosphere. The rooms are well appointed with beautiful furnishing and are clean and comfortable.

positive:

Friendly and attentive service.

Many guests found the hotel staff to be friendly and attentive. Staff were responsive to guests’ requests and queries, and sought to make them feel welcome.


Negative Reviews

negative:

Poor bathroom facilities.

Some guests commented that the standard of cleanliness was disappointing particularly in the bathroom. Some bathrooms were found to be dirty, mouldy and in need of refurbishment as the tiles were cracked. The water pressure was weak at times and the hot w

negative:

Slow or understaffed service.

Some guests reported long delays at being served by both reception and restaurant staff. The service was either slow or the hotel understaffed. Service at the bar and restaurant was a particular source of complaint. Guests experienced long waiting times b

negative:

Noisy evening environment.

The hotel is situated on busy road and in the main hub or town. Guests reported being disturbed by the sound of traffic, pedestrians on the street, as well as the loud sounds of music and guests socialising in the pub. Ear plugs are advised.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Parking
  3. Terrace
  4. Hotel bar
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
Hotel characteristics
  1. LGBTQ+ friendly
Accessibility
  1. Accessible parking

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

9-13 St John Street , SL1 2SB , Salisbury , United Kingdom
Telephone: +44(1722)412028 | Fax: +44(1722)341462 | 

Frequently Asked Questions about The Chapter House

  • Is there a pool area at The Chapter House?

    No, The Chapter House doesn’t offer pool areas.

  • Are pets allowed at The Chapter House?

    No, The Chapter House doesn’t allow pets.

  • Is parking available at The Chapter House?

    Yes, The Chapter House provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at The Chapter House?

    Check-in at The Chapter House is available from: . Check-out time is by .

  • Where is The Chapter House located?

    The Chapter House is located in 9-13 St John Street, SL1 2SB, Salisbury, United Kingdom.