Hotel The Bocardo (Oxford, United Kingdom)

The guest rooms at The Bocardo are small but very cosy and luxurious. Guests reported that the beds are comfortable, the walls are soundproof, the temperature is always just right, the complimentary toiletries are top-of-the-line, there is a lot of natura

Staff members at this hotel go above and beyond the call of duty to ensure that guests are comfortable and enjoying themselves. Nothing it too much for them no matter what time of day it is whether it be bringing extra amenities to rooms or proving inform

Guests reported that the area around the hotel is very quiet and relaxing despite the fact they are right in the centre of Oxford and within walking distance to restaurants, shops and bars.

There is a lot of noise around the hotel coming from several different sources including a loud air conditioning units, staff recycling late at night, traffic on the street outside and a noisy night club across the street that sees drunken patrons yelling

Guests reported that the rooms at The Bocardo are cold and so small that you can barely move around or find places to store personal items. Also reported was windows that don't open and are so dirty you can't see through them and very small showers.

Some guests reported that staff members are not around when they are needed and when someone can be found, they are rude and unhelpful. Complaints are ignored, issues go unresolved and guests are left to fend for themselves.