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Hotel The Black Swan (Helmsley, United Kingdom)


Hotel The Black Swan (Helmsley, United Kingdom)

About The Black Swan

The exquisite afternoon teas, daily art gallery and perfectly manicured gardens set the tone of exceptional elegance at the historic Black Swan Hotel of Helmsley.  This unique setting's three buildings are equal in character, standing conveniently near national park trails and the bustling town of Helmsley. Rooms and suites at the Black Swan Hotel of Helmsley vary in size from single, classic, superior, feature and junior suites. Amenities include flat screen FreeView televisions, complimentary designer toiletries and  tea/coffee making provisions. Hotel features comprise free Wi-Fi and choice of rooms (inquire at booking), pet-friendly accommodations and stunning wedding/conference venues with optional catering. Dine on-site for full menu fare in The Tea Room, Cygnet Bar, or The Gallery Restaurant.  Private dining options are available. Don't miss nearby attractions of Helmsley Castle, International Centre for Birds of Prey, Duncombe Park and Helmsley Brewery, all within a fifteen minute drive of the hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Rating overview

  • Location
    Excellent  9.3 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Good  7.9 / 10

Positive Reviews


A Uniquely Lavish Experience.

This locale offers a distinctive experience for luxury without the slightest air of grandiosity. Roaring log fires will greet you upon any winter day's arrival, rooms are spacious and cosy, and the adjacent town is a friendly oasis of markets and pubs.  The gardens are superb as is the inviting Tea Room, and a leisurely stroll through the afternoon art gallery is an unexpected treat. 


Phenomenal Dining.

This hotel's dining experience should not be skipped.   Once the art gallery transforms into the evening's Gallery Restaurant, you'll be guaranteed a meal to remember. Afternoon tea packs an equal punch for tea (and sometimes champagne) lovers.  Decor in all common areas is stunning.  Don't forget to have a drink when you return to the hotel after the day's adventures - the bar is absolutely charming.   Significantly above average on quality, presentation and service in all venues.


Attentive Staff.

Helpful and friendly, they will welcome you warmly and go out of their way to add plenty of special touches to your stay.  Excellent from arrival to departure.

Negative Reviews


Refurb, Please.

Some rooms may have been missed on the upgrade list thus far, so ask for a recently renovated unit if there is one available.  Otherwise, you may experience a lull in the magic of this hotel.  Tired, outdated decor, chipped paint on fixtures, small and overly worn mattresses,  poor ventilation, dirty basins and inefficient plumbing.


Dog-sized Disappointments.

If you aren't a dog lover, you may resent the canines in residence during your stay, as they can be quite vocal. Also, some portion sizes on meals may seem small compared to expectations. In addition, prices on various packages may seem expensive - get clarity on everything included upon booking.


Good Luck Parking.

You may find a spot easily; you may not.

All amenities

Property amenities
  1. Entrance hall/lobby
  2. Parking
  3. Porter service
  4. Pets allowed
Room amenities
  1. Openable windows
  2. Television
  3. Central heating
  4. Electric kettle
Theme / Type
  1. Boutique hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


Market Place , YO62 5BJ , Helmsley , United Kingdom
Telephone: +44(01439)770466 | 

Frequently Asked Questions about The Black Swan

  • Is there a pool area at The Black Swan?

    No, The Black Swan doesn’t offer pool areas.

  • Are pets allowed at The Black Swan?

    Yes, The Black Swan has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at The Black Swan?

    Yes, The Black Swan provides Parking for guests.

  • What time is check-in and check-out at The Black Swan?

    Check-in at The Black Swan is available from: . Check-out time is by .

  • Where is The Black Swan located?

    The Black Swan is located in Market Place, YO62 5BJ, Helmsley, United Kingdom.

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