Hotel Telegrafo (Havana, Cuba)

The hotel’s staff were especially recommended to be warm people who enjoyed making their guests feel at home. Some instances include housekeeping letting a guest know their safe was not closed properly and staff member mentioned by name who greeted guests

The hotel provides guests the opportunity to relax. Guests were able to enjoy their drinks outside the terrace and taking in the views of the beautiful architecture and watching the city go by. Many took the opportunity to sit and talk with others or list

Many guests chose to stay in this hotel because of its central location near the major attraction the city has to offer. It is also walking distance from various shops, bars, and restaurants that are also mentioned positively by guests. Most had a more re

Although hotel mentions in its website that it has undergone a recent renovation, some guests were left wondering where the renovation took place. The overall look of the hotel to them seemed worn down and the facilities were not working properly.

While some guests experienced a helpful staff, some guests found their experience to be less than helpful. Some thought the front desk was outright rude and unwilling to help them with suggestions or problems. The guests were faced with blank stares of pe

Some guests experienced a different setting given they were moved to a different hotel. The hotel was either overbooked or a particular room did not have the basic facilities like electricity or water. Some were told to come back after a certain time only