Hotel Tavistock Arms (Gunnislake, United Kingdom)

A warm welcome is what guests receive when they walk through the doors of Tavistock Arms and this high level of friendly service continues throughout an entire visit. Guests reported that staff members love to interact with guests, they're quick to resolve issues and they help create a relaxing environment.

The on-site restaurant features a wide selection of delicious, healthy, homemade items that are prepared to a high standard and presented by friendly and accommodating staff. Guests reported that food is served all day so it's impossible to miss a meal and there are options for vegetarians.

Guests reported that the exterior and interior of the hotel are beautiful with interesting pictures on the walls that depict some of the history of both the building and the town. The area surrounding the hotel is also beautiful and centrally-located to many attractions in the area.

The rooms at the Tavistock Arms are cold and not a lot of natural light enters. Guests reported that the Wi-Fi doesn't work, the towels are old and rough, there is a lack of amenities and the decor is mismatched.

Guests reported that some staff members are rude and do not show any compassion when things go wrong. There have been reports of front-desk staff who are not welcoming, staff members who refuse to accommodate certain requests and long waits to be checked-in and checked-out.

Guests reported that the service at the restaurant is slow and the servers don't really seem to know what they are doing. Once the food arrives, guests have reported being disappointed with the lack of tea and coffee, meals that looked and tasted as if they were reheated leftovers, tasteless and processed items and frozen vegetables.