Hotel Swissotel Beijing Hong Kong Macau Center (Beijing, China)

The hotel's central location was frequently cited as the highlight of staying here. Guests enjoyed being in the heart of Beijing's commercial districts, stating that the area is safe, walkable, and full of great restaurants and shopping outlets.

Reviewers found the suites to be generously sized, cosy, well-furnished, and very clean. Others added that the rooms were well-insulated against sound, making the hotel quiet and relaxing despite its central location.

The hotel staff was highly regarded for their friendliness and professionalism. Visitors reported that employees were accommodating to the needs of their guests, knowledgeable about the area, and happy to help with travel arrangements.

Although the rooms were said to be comfortable, many guests noticed that the accommodations were beginning to show their age and could use a makeover. People said that the décor looked like it had not been updated in a couple decades and that the place is starting to feel a little worn out.

A number of reviewers felt that the hotel was not a great value compared to other Beijing hotels, noting that there are more modern establishments in the city for the same price or cheaper. Others stated that the hotel's amenities were merely average and not quite up to five-star standards.

The hotel's poor Wi-Fi connection was frequently cited as an annoyance. Guests reported that the connectivity was especially poor in the rooms and that travelling professionals will have to find another source for stable Internet.