Hotel Sunrise Resort & Marina (Freeport, Bahamas)

The hotel is off of the beaten path, and many guests noted that the surrounding area is very quiet compared to other resorts which get crowded and noisy. Also appreciated were the scenic views, the short walk from the beach, and the safety of the location.

Reviewers overwhelmingly praised the hotel employees who were described as warm, friendly, and well-trained. Staff members are knowledgeable about Freeport and Grand Bahama Island and are willing to direct people around the area, recommend restaurants, arrange taxis, and more.

Visitors frequently commented on the cleanliness of the establishment, noting that the diligent cleaning staff was always around to tidy things up. Others added that the rooms are neat and the beds are very comfortable.

Guests reported that some of the advertised amenities were lacking or simply unavailable. Cited issues included a lack of Wi-Fi in the rooms, a lackluster gym with only a few machines, no on-site restaurant, and the bar frequently being left untended.

While most reviewers stated that the facilities were clean and the rooms comfortable, others noted that the resort is showing its age and could use a refurbishment. The age of the building also led to a few plumbing problems like slow or faulty drains, low water pressure, and hot water issues.

The resort is not within walking distance to downtown Freeport, meaning that a vehicle will be required to explore the area and visit the local shops and restaurants. Visitors stated that they needed to rent a car or rely on expensive taxis in order to get around.