Hotel Sun Island Boutique Villas & Spa (Seminyak, Indonesia)

This resort's central Seminyak setting is a top choice with reviewers, who like being a few minutes' walk away from supermarkets, boutiques, restaurants, street vendors and nightlife. Despite being located at the heart of the action, travellers claim to hear little noise from the surrounding streets.

This resort's spa is loved by road-weary travellers, who can receive a good pampering from friendly, well-trained staff and often return more than once in a stay. The tropical garden backdrop provides a serene scene. Reviewers' favourite treatments include traditional Balinese massage and rejuvenating body scrubs.

The staff at this residence leave a lasting impression on reviewers, who often refer to the eager employees as ‘like family.' Praised for their willingness to go the extra mile to ensure guests' comfort, staff also impress by remembering travellers names and in a few cases, their birthday.

Some travellers are uninspired by the buffet breakfast served on this property's outdoor garden terrace and several guests have lost their appetite watching bugs landing in the servers. This Seminyak resort's restaurant get lots of glowing reports too, suggesting inconsistency is an issue.

Though the lush tropical gardens surrounding these villas are a much-admired feature in reviews, travellers often issue warnings about the number of mosquitos in villas and external areas. The accommodation comes with insect repellent and mosquito coils, but some reviewers suggest bringing a net to sleep under.

Five-star villas with less-than-sparkling facilities have left some guests feeling short-changed. Recurring complaints include unwashed utensils in kitchens, grubby private plunge-pool facilities and dirty bathroom amenities. However, such reports are infrequent and most reviewers find villas and common areas to be spotless.