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Hotel Sugar Bay Resort & Spa (Red Hook, US Virgin Islands)

Hotel Sugar Bay Resort & Spa (Red Hook, US Virgin Islands)

About Sugar Bay Resort & Spa

Dreams Sugar Bay St. Thomas is an all-inclusive, private beach resort with three outdoor pools and free parking. The luxurious rooms feature furnished balconies, a minibar, designer toiletries, air conditioning, a personal safe and coffee maker. An umbrella is available for use during your stay. In addition to the three outdoor pools, there is a garden area, fitness center and full-service spa on site. Laundry facilities and a business center is available for convenience. There are six restaurants and two bars. Bordeaux features French delicacies, Himitsu features pan-Asian cuisine, Seaside Grill specializes in Mediterranean, Portofino serves Italian. Visit Market Cafe for an international buffet, Barefood Grill for beachside grill dining and Coco Cafe for coffee and snacks. Dreams Sugar Bay St. Thomas is one mile from Smith Bay Beach, 1.5 miles from Coral World Oceam Park and  two miles from Sapphire beach and the American Yacht Harbor. Downtown Red Hook is a five minute drive away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym

Rating overview

  • LocationGood  7.9 / 10
  • RoomsNot rated yet
  • ServiceGood  7.7 / 10

Positive Reviews

positive:

So Much To Do

The resort has a daily activity sheet to insure that you'll never be bored. Resort activities include fitness classes, kayaking, zip-lining and weekly Carnival nights, along with other nightly entertainment. You can also go snorkeling at the nearby Coki Beach.The Spa is worth visiting as well, with personable, fun staff and a relaxing atmosphere.

positive:

Spectacular Staff

The staff is very knowledgeable about the area and will make great recommendations.All of the personnel is friendly and eager to please. Even large groups are accommodated in a friendly and organized fashion. Upon arrival, you'll be greeted with a glass of champagne.

positive:

Lots of Parking

There is never an issue parking your car, despite the oceanfront location.


Negative Reviews

negative:

Early End

The pool and equipment rental offices close down quite early. Guests did not like that everything had to be returned while it was still daylight. It's a good idea to double check on the closing times to return your equipment on time.

negative:

Lacking in Appetite

Guests were not too impressed with the food available at the resort. Most of the menu items are American, with limited local choices. The breakfast buffet, especially, needs more variety, and needs to be taken care of more, as most "hot" items were served warm at best. Beer connoisseurs may also be disappointed as selections are quite limited. If you're picky about food, Pan-Asian inspired Himitsu gets the best reviews - a reservation is recommended.

negative:

Half-Done Housekeeping

There have been several complains about housekeeping being inattentive, and the hotel in general not being taken care of. The minibars are often not restocked, the windows are murky, sand can be found in the carpets and the pool isn't attended to daily.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hot tub
Property amenities
  1. Entrance hall/lobby
  2. Gym
  3. Hairdresser
  4. Parking
Room amenities
  1. Openable windows
  2. Television
  3. Hairdryer
  4. Electric kettle
Sports facilities
  1. Pool table
For children
  1. Playground

Arrival / Departure

  1. Check out: 11:00

Contact

6500 Estate Smith Bay , 00802 , Red Hook , US Virgin Islands
Telephone: +1(877)8944461 | Fax: +1(340)7777200 | 

Frequently Asked Questions about Sugar Bay Resort & Spa