Hotel SpringHill Suites by Marriott Norfolk Virginia Beach (Norfolk, USA)

Most guests enjoyed their stay in the comfortable rooms, mentioning the beds were cozy and the bathroom facilities were working nicely. They felt the rooms were spacious and clean as well.

Many guests were happy with their stay given the positive staff members they encountered. Most were surprised to see such well-mannered and professional people, and they could tell the staff were genuine in their manners. They are also knowledgeable and helpful with most requests or advice.

Most guests enjoyed the free breakfast buffet the hotel offered. They were happy the options were hearty and not just a cold, continental fare. There was fresh fruit and plenty of protein options. The food was kept fresh and hot as well.

The hotel is in not in a very strategic location for guests who came on a leisure visit. It is recommended for business travel or people who need a place to stay. Places to eat are not walking distance and the beach is about a half an hour’s drive.

Guests noticed the hotel is in need of a refurnishing or refurbishment. They felt the carpets were worn and had stains in them. Little details such as hard towels were noticed, and the rooms were not as bright.

For those guests who wanted to use the pool and hot tub, they found the areas to be unclean and disappointing. The hot tub had dirt on it and the pool was cloudy. It was not a welcoming scene to use the water.