Hotel Sonesta Simply Suites Dallas Galleria (Dallas, USA)

Guests love the amenities provided within the suites, from the kitchens to the free WiFi. It's all been designed to make you feel right at home, and everything seems to be in good working order, so you can just check in and enjoy the space.

The convenience of the hotel and the surrounding area is a hit with guests - with plentiful free parking onsite, you don't need to worry about where to leave the car, and there are plenty of restaurants and shops in and around the nearby Galleria mall, just a short walk away.

Overall, guests say that staff are friendly and approachable, providing a helpful but discreet service. You'll be given plenty of privacy, but if you need anything, there's someone on hand at the front desk to deal with your requests and queries.

While the free laundry is a bonus, you may not appreciate it quite so much if your room happens to be next door, since guests have complained about the noise and rumblings of the machines all through the night. It might be worth requesting a room away from there.

The lack of breakfast is a disappointment to some guests, who don't find the choices in the vending machines particularly satisfying. If you like a full cooked breakfast when you're away, you'll have to find somewhere else to eat, or make it yourself in the room.

Some guests have complained about the smell of smoke, even in rooms which are officially non-smoking. Some of these suites are possibly previous smoking rooms, and the air fresheners don't always mask the smell. You may be wanting to throw open the windows to try and clean the air.