Hotel Sonesta Select Boston Danvers (Danvers, USA)

Drivers appreciate the plentiful free parking on site, and often describe the location as very convenient for touring Boston, Salem, Concord, and Lexington. Many point out that the hotel is located near a mall, and there are many restaurants within a short drive.

Reviewers frequently single out a particular reception staff member for her warm, welcoming manner and knowledge of the area, as well as two of the team members in the restaurant for their cheerful customer service and talents with eggs.

Guests arriving in the summer months love the courtyard area and the sparkling, heated pool, noting the landscaping is well done and the fence surrounding the area adds a feeling of privacy. Though many describe the rooms as clean and comfortable, others express concern about the general level of housekeeping.

Guests have described the hotel as too noisy for a good night's sleep due to the sound of doors slamming shut down the hallway (particularly the stairwell or exit door) as well as poor sound insulation between rooms.

Though the lobby has been remodeled recently, the guest rooms may be due for an upgrade. Guests have reported dated decor, wear and tear, and overdue maintenance issues such as peeling wallpaper.

Guests are often disappointed by the lack of complimentary coffee in the lobby, noting that the coffee in The Bistro is not inexpensive, and neither is the breakfast, which has received a number of poor reviews.