Hotel Sofitel Warsaw Victoria (Warsaw, Poland)

Guests love the modern, well appointed rooms and in particular the beds, which feature plush feather pillow tops and crisp white linens. The bathrooms are spacious and the complimentary toiletries are of high quality. A few guests were surprised and delig

Guests give high marks to the front desk, housekeeping, and wait staff for their friendly, helpful, and professional service. Those worried about encountering a language barrier are relieved to find that many speak fluent English and are kind, though ofte

Guests generally rave about the breakfast buffet, noting the extraordinary selection and high quality of the food. The same is often said of the restaurant. Most guests feel they get excellent value for money, both in the restaurant and hotel, particularl

While most guests are pleased with the condition of their rooms, an unfortunate smaller group found their rooms to be very dated. However, the hotel is in the process of refurbishing its rooms, and guests who stay in the finished rooms are generally very

A few guests have had trouble with the heating or air conditioning in their rooms, either not working or operating noisily.

Though the majority guests are very pleased with the level of customer service they receive, a smaller group found that their concerns were not addressed as promptly or effectively as they had hoped. A small group guests encountered indifferent, or even i