Very friendly and helpful staff.
The staff at Smiths at Gretna Green staff are found to be welcoming and helpful. They are professional and happy to go the extra mile to ensure that guests have an enjoyable stay.
Hotel Smiths at Gretna Green At Gretna Green is located next to the famous Old Blacksmith’s Shop, the home of the original runaway wedding since 1754, on the Scottish side of the Scots/English border. All of the modern bedrooms and suites at Hotel Smiths at Gretna Green At Gretna Green have a king size or larger bed, a power shower, and a fireplace. They also feature a TV and DVD player. Hotel Smiths at Gretna Green At Gretna Green has free Wi-Fi as well as free parking on-site which is available without reservation. There is a 24-hour reception, lift, barbers, and beauty salon. Breakfast is served daily, while the Chainmail Restaurant serves an a la carte dinner menu and afternoon tea. The bar and lounge serve a snack menu throughout the day. Gretna Green is one of the world’s most famous wedding destinations, hosting more than 5,000 weddings each year. Visitors to Gretna Green can also enjoy shopping and eating out.
The staff at Smiths at Gretna Green staff are found to be welcoming and helpful. They are professional and happy to go the extra mile to ensure that guests have an enjoyable stay.
Guests enjoy their breakfast at Smiths at Gretna Green. They say that it is tasty with plenty of choice available, including for special dietary requirements, and that the full English (even though they are in Scotland!) is nice and hot.
The family rooms come in for praise as they help to make the kids feel as welcome as the adults. Rooms have a TV and DVD player, while the children’s bunk beds have their own lighting. Better still, the bunk beds have the option of adding a Playstation so that the little ones don’t get too bored during their stay.
Some guests have suggested that their room is not as clean as they would like. Guests have noted excess levels of dust, carpets that needed hoovering, and bathrooms that could do with being given a good scrub.
As you might expect of a hotel next door to ‘The Old Blacksmith’s Shop’ in Gretna Green, this hotel is popular with wedding parties. However, this is not necessarily good news for everybody. Some have complained that children may be unsupervised and run unchecked around the hotel, including the bar and restaurant, causing annoyance to those trying to have a quiet evening.
As already noted, staff are described as being great on the whole. However some guests report that Smiths At Gretna Green can appear light on staff at times, which means guests have been left waiting around to be attended. This has not gone down well.
No, Hotel Smiths at Gretna Green doesn’t offer pool areas.
No, Hotel Smiths at Gretna Green doesn’t allow pets.
Yes, Hotel Smiths at Gretna Green provides Parking, Accessible parking for guests.
Check-in at Hotel Smiths at Gretna Green is available from: . Check-out time is by .
Hotel Smiths at Gretna Green is located in Gretna Green, DG16 5EA, Gretna Green, United Kingdom.
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